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Listed below are links to weblogs that reference What Creates Client Satisfaction? Meeting Expectations.:

» IT Expectations from Time and Billing Software For Law Firms
If you're the boss and you hire a college kid, do not show them a stack of papers and tell them to start filing or show them a phone and tell them to start cold calling. Ask them for advice on how to get rid of that paper or how to get prospective cli... [Read More]

» Calloway on Client Expectations from What About Clients?
Terrific post by Jim Calloway at his respected Law Practice Tips Blog on perhaps the most difficult of all client/customer tasks: creating and meeting expectations. Jim's post is also mentioned in this week's Blawg Review, No.63, written this week by... [Read More]

» Jim Calloway On Client Expectations. from What About Clients?
From Jim Calloway's well-regarded Law Practice Tips Blog, here is the June 20 post "What Creates Client Satisfaction? Meeting Expectations". Two excerpts: Readers of this blog are seeking law practice tips. Well, here's a huge one. Schedule a meeting w... [Read More]

» Once Again: Jim Calloway On Client Expectations. from What About Clients?
From Jim Calloway's well-regarded Law Practice Tips Blog, here is the June 20 post "What Creates Client Satisfaction? Meeting Expectations". Two excerpts: Readers of this blog are seeking law practice tips. Well, here's a huge one. Schedule a meeting w... [Read More]

» Managing Client Expectations from Legal Marketing Blog
It should be obvious that client dissatisfaction is mostly based on not meeting their expectations. I have argued on more than one occasion (here and here) that exceeding client expectations is one of the best legal marketing strategies a law... [Read More]