Ten Commandments of Client Relationships
The Ten Commandments of Client Relationships has been around for a while. The Canadian Bar Association indicates that it originated with the Queensland Law Society of Australia. These simple ideas help you set the tone you want for your staff and publicly affirm your commitment to good client service. This PDF is formatted to easily print, frame and display in one or more locations in your office. This document includes such gems as "Clients are not an interruption of our work. They are the purpose of it." and "Clients are not dependent on us. We are dependent on them."
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